Customer Love in the Air

Valentine’s Day is coming up, and we are interested in knowing if there is love in the air between you and your top customers! Checking in on the relationship you have built with your most [...]

It’s Not About the Nail

For all of you out there working to build a coaching culture with your teams, this video is a funny reminder of what not to do!  It is so tempting to jump in and fix other people’s problems.  The [...]

You Bought The Competition. Now What?

Your company is growing. You’re expanding the business through acquisitions—congratulations are in order. But they must be followed by a healthy dose of reality. Research shows that integrating [...]